
Empower Academy of Phlebotomy
TRAIN.CERTIFY.SUCCEED.
Choosing a career in phlebotomy is an excellent way to enter the healthcare field while making a meaningful difference in the lives of others. As a phlebotomy technician, you play a vital role in patient care by collecting high-quality blood specimens that assist physicians and other healthcare professionals in diagnosing, monitoring, and treating medical conditions. Phlebotomy offers a rewarding career with strong job demand, competitive earning potential, and opportunities to work in a variety of healthcare settings including hospitals, physicians offices, laboratories, blood donation centers, clinics, and mobile healthcare services. With training that is both affordable and completed in a relatively short period, phlebotomy provides a practical pathway to a stable and fulfilling healthcare career.
At Empower Academy of Phlebotomy, we are committed to preparing students for entry-level employment as professional phlebotomy technicians through comprehensive classroom instruction, hands-on laboratory training, and real-world skill development. Our program is designed to build the knowledge, confidence, and technical abilities needed to succeed in today’s healthcare industry. Upon successful completion of the program, graduates are eligible to apply to sit for the National Center for Competency Testing (NCCT) National Certified Phlebotomy Technician (NCPT) certification examination, provided they meet all current NCCT eligibility requirements.
Whether you are beginning your healthcare journey or pursuing a new career path, Empower Academy of Phlebotomy is here to help you Train.Certify.Succeed.
Student Complaint (Grievance Procedure)
Complaints are defined as any student concern regarding the school programs, services, or staff. A student who has a concern about a school-related issue is encouraged to schedule a conference with the school director to find resolution. If an issue is not resolved to a student’s satisfaction through the conference, the student can file a formal complaint in writing with the school director who will formally investigate the complaint, take appropriate action, and provide a written response to the student by the 10th business day after the formal written complaint is received by member of the school faculty or staff.
Note: A conference with the director is not required before a student files a formal written complaint.
NOTIFICATION OF COMPLAINT TO THE TEXAS WORKFORCE COMMISSION
A student who is dissatisfied with the school director’s response can file a complaint with the Texas Workforce Commission:
TEXAS WORKFORCE COMMISSION
CAREET SCHOOLS AND COLLEGES, ROOM 226T
101 EAST 15TH STREET
AUSTIN, TEXAS 78778-0001
PHONE: (512) 936-3100
Information on filing a complaint with TWC can be found on TWC’s Career Schools and Colleges Website at:
Texasworkforce.org/careerschools.